Retail Appointment Scheduling Software
Deliver a retail experience that extends far beyond your shopper’s in-store interaction
Retail scheduling software that lets you improve service experience at every digital & physical touchpoint so that you can elevate your brand image and maximize sales
Intuitive, robust and fit for all types of retail businesses
Independent retailers as well as large chains can use Appointy’s retail scheduling software to offer personal shopping appointments, 1:1 virtual consultations, curbside pickups, events, and more!
Place your customers in the spotlight and provide a best-in-class shopping experience
The shoppers of today want more than just products on the shelf! They expect expert assistance, and instant services. With our retail store scheduling software, you can meet the evolving buyer expectations and steer your business to success
Personalize shopping experience
Use customer insights and data to improve service quality to increase sales, basket sizes, and customer satisfaction scores (CSAT)
Nurture customer relationships
Boost customer loyalty and satisfaction with deals, discounts, gift cards, and take feedback on their shopping experience
Attract new shoppers, delight them, and turn them into brand advocates - all with Appointy
Cast a broader net and convert casual browsers into in-store customers
Prompt potential customers to book sessions at the peak of their interest to boost conversions with Appointy’s multi-channel booking integrations. Use our Google Analytics integration to track customers’ path of purchase - who they are & where they came from.
Facebook & Instagram: Add the ‘Book Now’ Button on your social profiles to let followers book when they are browsing
Reserve with Google: Get a free Book button on your Google listing and drive foot-traffic to your store straight from Google search, Maps or the RwG website
Website & Marketing Campaigns: Embed the booking widget on your store’s website, share booking links in emails, texts & ad campaigns to get bookings from your digital marketing efforts
Let customers book personal shopping appointments online & intelligently match them with the right experts
Bridge the physical-digital divide by empowering customers to self- book appointments, sign up for events, schedule a pick up, and do more from your 24x7 online booking portal. Customize it to mirror your brand and showcase service menu, staff descriptions, reviews, etc.
Our smart matching algorithms automatically pair customers with the relevant store associate based on their schedules, availability and qualifications. Send booking confirmations and reminders via text and emails to encourage on-time arrivals and eliminate long waiting lines.
Personalize every visit and create meaningful experiences for prospects and customers
Use our inbuilt CRM to equip store associates with detailed shopper data so that they can provide expert assistance and close more sales/ increase the average transaction value (ATV).
Collect and store personal details, past purchases, appointment history, birthdays, anniversaries, etc. under customer profiles. Segment shoppers to identify loyal or high-spending customers and cross-sell/ upsell effectively.
Use our customizable intake forms to collect important info like budget, preferences, etc. from shoppers at the time of appointment booking and ensure that your staff is always prepared for in-store visits.
Foster long-lasting relationships with personalized offers and create raving fans
Run targeted promotional campaigns & engage prospects as well as existing customers to turn them into happy shoppers and regulars at your store.
Deals & Discounts: Leverage holidays and peak seasons by providing exciting offers to attract new shoppers and boost sales
Gift Cards: Design gift cards from our ready-to-use templates, sell them online and let customers gift your store credits to their loved ones
Review Management: Automatically request reviews or send post-shopping surveys to shoppers to gain valuable insights and improve service quality
Run experiential marketing programs and host in-person and virtual events, classes, and consultations
Focus on more than just buying and selling. Reach out to a wider audience to interact with your store and participate in store events like product launch, shoppers’ convention, conferences and more; with our intuitive event booking use-case.
With Appointy’s Zoom integration, you can also take your events and appointments virtual. Educate and engage customers from the comfort of their homes so that they can instantly buy from your digital store and then book an appointment to pick up from your brick-and-mortar store.
Maintain social distancing guidelines in your store with smart visitation management and deliver a safe shopping experience in the post Covid-19 world with Appointy!
Smart features to increase your store’s operational efficiency and reduce overheads
Retail scheduling software that optimizes front and back-office processes leading to quicker service delivery, improved customer satisfaction, and a long-term retail success for your brand
View your entire schedule at a glance using our color-coded calendar. Block times when services are unavailable, accommodate walk-ins in a click & reschedule with a simple drag-and-drop
Control the no. of people in your store with capacity booking, choose how much in advance customers can book/ update appointments, set restrictions based on domain, customer or location & more
Automatically allocate spaces, changing rooms and equipments for alterations, pickups, and more. Never double book important resources and facilities again
Send automated reminders prior to appointments via text and emails to reduce no-shows. Customize messaging to include location links, appointment details, & any other info
Monitor your employees’ schedule and ensure productivity. Employees can take control of their upcoming sessions, leaves, block-times, etc. with our staff login feature
Keep an eye on your business from anywhere, at any time with our mobile app for iOS and Android. Manage your bookings, staff schedules, marketing, and more easily on the go
Enable customers to prepay during booking via secure payment gateways like Square, Stripe & Paypal. Avoid casual bookings & last-minute cancellations by adding TnCs and cancellation policies
Reporting and Analytics
Track & analyze crucial business metrics like sales vs staff, bookings mom/ yoy, customer lifetime value, new customers acquired, satisfaction scores, etc. with our detailed reporting & dashboard
We also offer tailor-made retail scheduling software to support your unique needs
Meet your complex scheduling requirements with Appointy’s enterprise-grade scheduling platform that can be scaled to handle large appointment volumes, multiple locations, resources, and more
Third Party Integrations
Our robust APIs allow integrations with core systems that you work with every day
Our solution can be customized to cater to any specific scheduling needs of your store
Dedicated Support Team
Our support team will help on board and train your team, implement new features, troubleshoot, etc.
Security & Compliances
We are ISO 27001 certified and SSL secure. We also offer compliances to fulfill any policies as needed
5,600+ retailers trust Appointy’s retail scheduling software worldwide
Flexible adaptive scheduling product with excellent customer service support! I chose Appointy because it was the only product that could fit the unique scheduling needs of my business, and be adaptable within a rapidly changing business environment
Appointy has all the features required by a "multiple staff, multiple services under different categories, services at home model" and solution for all my queries. They went extra mile to help me out to customize looks and feel of the site and to integrate it and some more other features.
Your peace of mind is our top priority!
Appointy is supported by a team of dedicated professionals who are always available via email, chat and phone.
We are ready to support your store at every stage of your growth. When you expand your business to multiple locations, Appointy allows easy management of all your center locations from a centralized admin portal
Free Setup Assistance & Easy Migration
We know retailers well. With easy onboarding and free personalized setup assistance from people who have onboarded thousands of retail businesses, you get started with Appointy in no time. Need to shift from your existing system? We take care of everything!
We take customer data security very seriously. Your data is safe, backed-up on cloud, and you retain its complete ownership. Our application is hosted on Google Cloud which adheres to the highest standards of reliability and data security
Try Appointy’s retail appointment scheduling software! Get your free account now!
No credit card required! Our free plan is free forever.