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Retail Appointment Scheduling Software

Deliver a retail experience that extends far beyond your shopper’s in-store interaction

Retail booking software that lets you improve service experience at every digital & physical touchpoint so that you can elevate your brand image and maximize sales

No credit card required! Our free plan is free forever.

A store owner personally attending a happy customer and earning more revenue
5 star review rating for Appointy by Google
4.7 star review rating for Appointy by G2 Crowd
4.7 star review rating for Appointy by Capterra
4 star review rating for Appointy by Merchant Maverick

Intuitive, robust, and fit for all types of retail businesses

Independent retailers as well as large chains can use Appointy’s retail scheduling software to offer personal shopping appointments, 1:1 virtual consultations, curbside pickups, events, and more!

Fashion retailers icon

Fashion Retailers

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Bridal Stores icon

Bridal Stores

Grocery Shops icon

Grocery Shops

Electronics Stores icon

Electronics Stores

Sports Stores icon

Sports Stores

Automotive repair icon

Automotive Repair

Ecommerce Stores icon

Ecommerce Stores

Place your customers in the spotlight and provide a best-in-class shopping experience

The shoppers of today want more than just products on the shelf! They expect expert assistance, and instant services. With our retail store scheduling software, you can meet the evolving buyer expectations and steer your business to success

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Expand your online presence

Accept bookings on Google, Facebook, and Instagram so that buyers searching you online can easily find and book you

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Maximize customer convenience

Eliminate friction from your customer journey by allowing shoppers to book appointment slots online and drive more foot traffic

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Personalize shopping experience

Use customer insights and data to improve service quality to increase sales, basket sizes, and customer satisfaction scores (CSAT)

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Nurture customer relationships

Boost customer loyalty and satisfaction with deals, discounts, gift cards, and take feedback on their shopping experience

Attract new shoppers, delight them, and turn them into brand advocates - all with Appointy

A store's business profile with a Book Now button on multiple channels

Cast a broader net and convert casual browsers into in-store customers

Prompt potential customers to book sessions at the peak of their interest to boost conversions with Appointy’s multi-channel booking integrations. Use our Google Analytics integration to track customers’ path of purchase - who they are & where they came from.

Facebook & Instagram: Add the ‘Book Now’ Button on your social profiles to let followers book when they are browsing

Reserve with Google: Get a free Book button on your Google listing and drive foot-traffic to your store straight from Google search, Maps or the RwG website

Website & Marketing Campaigns: Embed the booking widget on your store’s website, share booking links in emails, texts & ad campaigns to get bookings from your digital marketing efforts

Appointy's booking portal with a book button and an appointment confirmation widget

Let customers book personal shopping appointments online & intelligently match them with the right experts

Bridge the physical-digital divide by empowering customers to self- book appointments, sign up for events, schedule a pick up, and do more from your 24x7 online booking portal. Customize it to mirror your brand and showcase service menu, staff descriptions, reviews, etc.

Our smart matching algorithms automatically pair customers with the relevant store associate based on their schedules, availability, and qualifications. Send booking confirmations and reminders via text and emails to encourage on-time arrivals and eliminate long waiting lines.

Customer profile with details like favorite style, measurements etc. collected through intake forms

Personalize every visit and create meaningful experiences for prospects and customers

Use our inbuilt CRM to equip store associates with detailed shopper data so that they can provide expert assistance and close more sales/ increase the average transaction value (ATV).

Collect and store personal details, past purchases, appointment history, birthdays, anniversaries, etc. under customer profiles. Segment shoppers to identify loyal or high-spending customers and cross-sell/ upsell effectively.

Use our customizable intake forms to collect important info like budget, preferences, etc. from shoppers at the time of appointment booking and ensure that your staff is always prepared for in-store visits.

Admin dashboard with client reviews, discounts and gift certificates

Foster long-lasting relationships with personalized offers and create raving fans

Run targeted promotional campaigns & engage prospects as well as existing customers to turn them into happy shoppers and regulars at your store.

Deals & Discounts: Leverage holidays and peak seasons by providing exciting offers to attract new shoppers and boost sales

Gift Cards: Design gift cards from our ready-to-use templates, sell them online and let customers gift your store credits to their loved ones

Review Management: Automatically request reviews or send post-shopping surveys to shoppers to gain valuable insights and improve service quality

Store employee conductiong a virtual shopping expo session using zoom

Run experiential marketing programs and host in-person and virtual events, classes, and consultations

Focus on more than just buying and selling. Reach out to a wider audience to interact with your store and participate in store events like product launch, shoppers’ convention, conferences and more; with our intuitive event booking use-case.

With Appointy’s Zoom integration, you can also take your events and appointments virtual. Educate and engage customers from the comfort of their homes so that they can instantly buy from your digital store and then book an appointment to pick up from your brick-and-mortar store.

>> Learn more about our Zoom Integration

Maintain social distancing guidelines in your store with smart visitation management and deliver a safe shopping experience in the post Covid-19 world with Appointy!

Smart features to increase your store’s operational efficiency and reduce overheads

Retail appointment booking system that optimizes front and back-office processes leading to quicker service delivery, improved customer satisfaction, and a long-term retail success for your brand

Calendar Scheduler icon

Calendar Scheduler

View your entire schedule at a glance using our color-coded appointment calendar. Block times when services are unavailable, accommodate walk-ins in a click, & reschedule with a simple drag-and-drop!

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Booking Rules

Control the no. of people in your store with capacity booking, choose how much in advance customers can book/ update appointments, set restrictions based on domain, customer or location, & do more!

Resource Scheduling icon

Resource Scheduling

Automatically allocate spaces, changing rooms, and equipments for alterations, pickups, and more. Never double book important resources and facilities again

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Appointment Reminders

Send automated reminders prior to appointments via text and emails to reduce no-shows. Customize messaging to include location links, appointment details, & any other info

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Employee Management

Monitor your employees’ schedule and ensure productivity. Employees can take control of their upcoming sessions, leaves, block-times, etc. with our staff login feature

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Retail Scheduling App

Keep an eye on your business from anywhere, at any time with our mobile app for iOS and Android. Manage your bookings, staff schedules, marketing, and more easily on the go

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Online Payments

Enable customers to prepay during booking via secure payment gateways like Square, Stripe, & PayPal. Avoid casual bookings & last-minute cancellations by adding TnCs and cancellation policies

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Reporting and Analytics

Track & analyze crucial business metrics like sales vs staff, bookings mom/ yoy, customer lifetime value, new customers acquired, satisfaction scores, etc. with our detailed reporting & dashboard

Enterprise-grade retail scheduler to support the unique needs of your store

We develop tailor-made appointment scheduling software for retail stores that require large appointment volumes, multiple employees or locations, and complex workflows

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Third Party Integrations

Our robust APIs allow integrations with core systems that you work with every day

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Custom Workflows

Our solution can be customized to cater to any specific scheduling needs of your store

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Dedicated Support Team

Our support team will help on board and train your team, implement new features, troubleshoot, etc.

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Security & Compliances

We are ISO 27001 certified and SSL secure. We also offer compliances to fulfill any policies as needed

5,600+ retailers trust Appointy’s retail scheduling software worldwide

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Flexible adaptive scheduling product with excellent customer service support! I chose Appointy's scheduling software for retail because it was the only product that could fit the unique scheduling needs of my business, and be adaptable within a rapidly changing business environment

- Helen S, Bridal Store Owner
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An Absolute Must Have! This software is easy to use for scheduling. This is a necessary tool to help you stay organized and on the right track. I especially love the Social media feature since I'm not well versed in that area.

- Makaila S., Supervisor, Consumer Goods

Your peace of mind is our top priority!

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Super Support

Appointy is supported by a team of dedicated professionals who are always available via email, chat and phone.

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Multi-Location Management

We are ready to support your store at every stage of your growth. When you expand your business to multiple locations, Appointy allows easy management of all your center locations from a centralized admin portal

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Free Setup Assistance & Easy Migration

We know retailers well. With easy onboarding and free personalized setup assistance from people who have onboarded thousands of retail businesses, you get started with Appointy in no time. Need to shift from your existing system? We take care of everything!

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We take customer data security very seriously. Your data is safe, backed-up on cloud, and you retain its complete ownership. Our application is hosted on Google Cloud which adheres to the highest standards of reliability and data security

Try Appointy’s retail scheduling software!

Our free plan is free forever. No credit card required!


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