Retail Appointment Scheduling Software
Deliver a retail experience that extends far beyond your shopper’s in-store interaction
Retail booking software that lets you improve service experience at every digital & physical touchpoint so that you can elevate your brand image and maximize sales
No credit card required! Our free plan is free forever.
Intuitive, robust, and fit for all types of retail businesses
Independent retailers as well as large chains can use Appointy’s retail scheduling software to offer personal shopping appointments, 1:1 virtual consultations, curbside pickups, events, and more!
Fashion Retailers
Supermarkets
Bridal Stores
Grocery Shops
Electronics Stores
Sports Stores
Automotive Repair
Ecommerce Stores
Place your customers in the spotlight and provide a best-in-class shopping experience
The shoppers of today want more than just products on the shelf! They expect expert assistance, and instant services. With our retail store scheduling software, you can meet the evolving buyer expectations and steer your business to success
Expand your online presence
Accept bookings on Google, Facebook, and Instagram so that buyers searching you online can easily find and book you
Maximize customer convenience
Eliminate friction from your customer journey by allowing shoppers to book appointment slots online and drive more foot traffic
Personalize shopping experience
Use customer insights and data to improve service quality to increase sales, basket sizes, and customer satisfaction scores (CSAT)
Nurture customer relationships
Boost customer loyalty and satisfaction with deals, discounts, gift cards, and take feedback on their shopping experience
Attract new shoppers, delight them, and turn them into brand advocates - all with Appointy
Cast a broader net and convert casual browsers into in-store customers
Prompt potential customers to book sessions at the peak of their interest to boost conversions with Appointy’s multi-channel booking integrations. Use our Google Analytics integration to track customers’ path of purchase - who they are & where they came from.
Facebook & Instagram: Add the ‘Book Now’ Button on your social profiles to let followers book when they are browsing
Reserve with Google: Get a free Book button on your Google listing and drive foot-traffic to your store straight from Google search, Maps or the RwG website
Website & Marketing Campaigns: Embed the booking widget on your store’s website, share booking links in emails, texts & ad campaigns to get bookings from your digital marketing efforts
Let customers book personal shopping appointments online & intelligently match them with the right experts
Bridge the physical-digital divide by empowering customers to self- book appointments, sign up for events, schedule a pick up, and do more from your 24x7 online booking portal. Customize it to mirror your brand and showcase service menu, staff descriptions, reviews, etc.
Our smart matching algorithms automatically pair customers with the relevant store associate based on their schedules, availability, and qualifications. Send booking confirmations and reminders via text and emails to encourage on-time arrivals and eliminate long waiting lines.
Personalize every visit and create meaningful experiences for prospects and customers
Use our inbuilt CRM to equip store associates with detailed shopper data so that they can provide expert assistance and close more sales/ increase the average transaction value (ATV).
Collect and store personal details, past purchases, appointment history, birthdays, anniversaries, etc. under customer profiles. Segment shoppers to identify loyal or high-spending customers and cross-sell/ upsell effectively.
Use our customizable intake forms to collect important info like budget, preferences, etc. from shoppers at the time of appointment booking and ensure that your staff is always prepared for in-store visits.
Foster long-lasting relationships with personalized offers and create raving fans
Run targeted promotional campaigns & engage prospects as well as existing customers to turn them into happy shoppers and regulars at your store.
Deals & Discounts: Leverage holidays and peak seasons by providing exciting offers to attract new shoppers and boost sales
Gift Cards: Design gift cards from our ready-to-use templates, sell them online and let customers gift your store credits to their loved ones
Review Management: Automatically request reviews or send post-shopping surveys to shoppers to gain valuable insights and improve service quality
Run experiential marketing programs and host in-person and virtual events, classes, and consultations
Focus on more than just buying and selling. Reach out to a wider audience to interact with your store and participate in store events like product launch, shoppers’ convention, conferences and more; with our intuitive event booking use-case.
With Appointy’s Zoom integration, you can also take your events and appointments virtual. Educate and engage customers from the comfort of their homes so that they can instantly buy from your digital store and then book an appointment to pick up from your brick-and-mortar store.
Maintain social distancing guidelines in your store with smart visitation management and deliver a safe shopping experience in the post Covid-19 world with Appointy!
Smart features to increase your store’s operational efficiency and reduce overheads
Retail appointment booking system that optimizes front and back-office processes leading to quicker service delivery, improved customer satisfaction, and a long-term retail success for your brand
Calendar Scheduler
View your entire schedule at a glance using our color-coded appointment calendar. Block times when services are unavailable, accommodate walk-ins in a click, & reschedule with a simple drag-and-drop!
Booking Rules
Control the no. of people in your store with capacity booking, choose how much in advance customers can book/ update appointments, set restrictions based on domain, customer or location, & do more!
Resource Scheduling
Automatically allocate spaces, changing rooms, and equipments for alterations, pickups, and more. Never double book important resources and facilities again
Appointment Reminders
Send automated reminders prior to appointments via text and emails to reduce no-shows. Customize messaging to include location links, appointment details, & any other info
Employee Management
Monitor your employees’ schedule and ensure productivity. Employees can take control of their upcoming sessions, leaves, block-times, etc. with our staff login feature
Retail Scheduling App
Keep an eye on your business from anywhere, at any time with our mobile app for iOS and Android. Manage your bookings, staff schedules, marketing, and more easily on the go
Online Payments
Enable customers to prepay during booking via secure payment gateways like Square, Stripe, & PayPal. Avoid casual bookings & last-minute cancellations by adding TnCs and cancellation policies
Reporting and Analytics
Track & analyze crucial business metrics like sales vs staff, bookings mom/ yoy, customer lifetime value, new customers acquired, satisfaction scores, etc. with our detailed reporting & dashboard
Enterprise-grade retail scheduler to support the unique needs of your store
We develop tailor-made appointment scheduling software for retail stores that require large appointment volumes, multiple employees or locations, and complex workflows
Third Party Integrations
Our robust APIs allow integrations with core systems that you work with every day
Custom Workflows
Our solution can be customized to cater to any specific scheduling needs of your store
Dedicated Support Team
Our support team will help on board and train your team, implement new features, troubleshoot, etc.
Security & Compliances
We are ISO 27001 certified and SSL secure. We also offer compliances to fulfill any policies as needed
5,600+ retailers trust Appointy’s retail scheduling software worldwide
Flexible adaptive scheduling product with excellent customer service support! I chose Appointy's scheduling software for retail because it was the only product that could fit the unique scheduling needs of my business, and be adaptable within a rapidly changing business environment
An Absolute Must Have! This software is easy to use for scheduling. This is a necessary tool to help you stay organized and on the right track. I especially love the Social media feature since I'm not well versed in that area.
Your peace of mind is our top priority!
Super Support
Appointy is supported by a team of dedicated professionals who are always available via email, chat and phone.
Multi-Location Management
We are ready to support your store at every stage of your growth. When you expand your business to multiple locations, Appointy allows easy management of all your center locations from a centralized admin portal
Free Setup Assistance & Easy Migration
We know retailers well. With easy onboarding and free personalized setup assistance from people who have onboarded thousands of retail businesses, you get started with Appointy in no time. Need to shift from your existing system? We take care of everything!
Security
We take customer data security very seriously. Your data is safe, backed-up on cloud, and you retain its complete ownership. Our application is hosted on Google Cloud which adheres to the highest standards of reliability and data security
Try Appointy’s retail scheduling software!
Our free plan is free forever. No credit card required!
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