Appointy Privacy Policy

Dated May 14, 2018



Appointy Software Inc. and its affiliates (“Appointy,” “we,” “us,” “our,” or the “Company”) are committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”, “Client”.). This Privacy Statement describes Appointy’s privacy practices in relation to the use of the Company’s Web sites and the related applications, services, and programs offered by Appointy (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.

If you have questions or complaints regarding Appointy’s Privacy Statement or associated practices, please contact us by emailing us at contact@appointy.com.

  1. Web sites covered

    This Privacy Statement covers the information practices, including how the Company collects, uses, shares and secures the personal information you provide, of Web sites that link to this Privacy Statement (collectively referred to as “Appointy’s Web sites” or “the Company’s Web sites”).

    Appointy, is an online scheduling software that run on the Company’s https://appointy.com platform.

    Appointy.com Sites enable Appointy and Appointy’s customers to create Web sites and applications that run natively on the Appointy platform. When Appointy.com Web sites are posted by Appointy, the site will link to this Privacy Statement, and this Privacy Statement applies.

    Appointy’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.

  2. Information collected

    • When expressing an interest in obtaining additional information about the Services, or registering to use the Web sites or other Services, Appointy requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”).

    • When purchasing the Services, Appointy may also require you to provide billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).

    • "Publishing Information": We also collect information you submit through our Site or to us for publication on the Site using the publishing tools there. By submitting Publishing Information, you consent to its publication to the extent such information is not Personal Data.

    • Required Contact Information, Billing Information, Publishing Information and any other information you submit to Appointy to or through the Services are referred to collectively as "Data."

    • As you navigate the Company’s Web sites, Appointy may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked). For additional information about the collection of Web Site Navigational Information by Appointy and others, please read the “Web Site Navigational Information” section further below in this policy.

    • Through our “import contacts” feature option, we may also collect information such as the name, company name, address, phone number or email address of contacts that you choose to share with us. When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided, such as to add new records to your Appointy account.

    • Information Collected by Clients - A User (“User” means a person or entity that uses the Service) may store or upload data into the Service. Appointy has no direct relationship with the non Client Users whose Personal Data it may host as part of Client Data. Each Client is responsible for providing notice to Users who are its customers and third persons concerning the purpose for which the Client collects their Personal Data and how this Personal Data is processed in or through the Service as part of Client Data.

  3. Use of information collected

    The Company uses Data about Appointy Customers to perform the services requested. For example, if you fill out a “Request a callback” Web form, the Company will use the information provided to contact you about your interest in the Services.

    The Company may also use Data about Appointy Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.

    Appointy uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data about Appointy Customers to provide personalized information about the Company. For additional information about the use of Web Site Navigational Information, please read the "Web Site Navigational Information" section further below in this policy.

    Appointy may partner with third parties to display advertising on our Web sites and Services or to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, please notify us via email, or if located in the European Union click here. Please note you will continue to receive generic ads.

  4. Public forums, and customer testimonials

    Appointy may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Appointy is not responsible for the personal information you choose to submit in these forums.
    Appointy posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Appointy obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

  5. Sharing of information collected

    Service Providers

    Appointy may share Data about Appointy Visitors, and Customers with the Company’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, Appointy may also share Data about Appointy Visitors, and Customers with the Company’s service providers to ensure the quality of information provided, and with third–party social networking and media Web sites, such as Facebook, for marketing and advertising on those Web sites. Unless described in this Privacy Statement, Appointy does not share, sell, rent, or trade any information with third parties for their promotional purposes.

    Appointy Affiliates

    The Company may share Data about Appointy Customers with other companies in order to work with them, including affiliates of Appointy. For example, the Company may need to share Data about Appointy Customers with other companies within the Appointy group for customer support, marketing, technical operations and account management purposes.

    Business Partners

    From time to time, Appointy may partner with other companies to jointly offer products, services, or programs (such as webinars or downloadable content) such as our Reserve with Google partnership. If you purchase, specifically express interest in, or register for a jointly–offered product, service, or program from or through Appointy, the Company may share Data about Appointy Customers collected in connection with your purchase or expression of interest with our partner(s). Appointy does not control our business partners’ use of the Data about Appointy Customers that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

    Third Parties

    Section 4 of this Privacy Statement, Web Site Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browsers. We may also disclose your personal information to any third party with your prior consent.

    Billing

    Appointy uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

    Publishing Information

    All of your Publishing Information will be publicly available on the Site and therefore accessible by any internet user. Any Publishing Information that you disclose to Apoointy becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyrights) in such information. You should exercise caution when deciding to include personal or proprietary information in the Publishing Information that you submit to us.

    Compelled Disclosure

    Appointy reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

  6. International transfer of information collected

    The Company primarily stores Data about Appointy Customers and Data about Appointy in the European Economic Region. To facilitate Appointy’s global operations, the Company may transfer and access such information from around the world, including from other countries in which the Company has operations. A list of the Company’s global offices is available here. This Privacy Statement shall apply even if Appointy transfers Data about Appointy Customers to other countries.

  7. Communications preferences

    Appointy offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may unsubscribe by contacting us using the information in the “Contacting Us" section below.

  8. Correcting and updating your information

    Appointy may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Appointy to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
    You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Web sites and Services. If you have registered for an account with Appointy, you may generally update your user settings, profile, organization’s settings or event registration by logging into the applicable Website or Service with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of Your Data associated with your account, please contact your account representative or the customer service team for the applicable Service. For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of an Appointy customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information.

  9. Customer Data

    Appointy’s Customers may electronically submit data or information to the Services for hosting and processing purposes ("Customer Data"). Appointy will not review, share, distribute, or reference any such Customer Data except as provided in Appointy’s Terms of use, or as may be required by law. In accordance with Appointy’s Terms of Use, Appointy may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
    Appointy acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by an Appointy customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with our customer directly. Because Appointy personnel have limited ability to access data our customers submit to our Services, if you wish to make your request directly to Appointy, please provide the name of the Appointy customer who submitted your data to our Services. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe.

  10. Security

    Appointy uses robust security measures to protect Data about Appointy Customers. Because the Company uses the Services to maintain Data about Appointy Customers, this information, which is stored in the Services, is secured in the same manner as described here

  11. Mobile applications

    Without limiting the generality of this Privacy Statement, in addition to information gathered through its Web sites or submitted to its Services, Appointy may obtain information through applications (“Mobile Applications”) that Customers or their authorized individuals (“Staff”) download to, and run on, their mobile devices (“Devices”). Mobile Applications provided by Appointy may obtain information from, or access data stored on, Users’ Devices to provide services related to the relevant Mobile Application. For example, a Mobile Application may: access a camera on a User’s Device to enable the User to upload photographs to the Services. Information obtained to provide Mobile Application services may include information obtained in preparation for anticipated updates to those services. Mobile Applications may transmit information to and from Devices to provide the Mobile Application services.
    Mobile Applications may provide Appointy with information related to Users’ use of the Mobile Application services, information regarding Users’ computer systems, and information regarding Users’ interaction with Mobile Applications, which Appointy may use to provide and improve the Mobile Application services. For example, all actions taken in a Mobile Application may be logged, along with associated information (such as the time of day when each action was taken). Appointy may also share anonymous data about these actions with third party providers of analytics services. In addition, if a User downloads an Appointy Mobile Application after clicking on a third-party mobile advertisement for the Mobile Application or for Appointy, the third-party advertiser may provide Appointy with certain information, such as the User’s Device identification information, which Appointy may use to track the performance of its advertising campaigns.
    Customers may configure Appointy Mobile Application services, and the information accessed or obtained by the Mobile Application on a User’s Device may be affected by the Customer’s configuration. Information accessed or obtained by the Mobile Application on a User’s Device may be accessible to the Customer and its organization, depending on the intended functionality of the Mobile Application. Appointy may provide updated versions of its Mobile Applications. If your mobile device’s settings permit, those updates will be downloaded and installed automatically on your mobile device. By installing an Appointy Mobile Application on your mobile device, you consent to the downloading and updating of that Mobile Application.
    Notices and contractual terms related to a particular Mobile Application may be found in the End User License Agreement or relevant terms of service for that application. The Company encourages you to review the End User License Agreement or relevant terms of service related to any Mobile Applications you download, install, use, or otherwise interact with to understand that Mobile Application’s information practices. The Mobile Application’s access to information through a User’s Device does not cause that information to be "Customer Data" under Appointy’s Terms Of Use with the Customer or under this Privacy Statement, except as follows: To the extent that a User uses a Mobile Application to submit electronic data and information to a Customer account on our Services pursuant to the Customer's Service Agreement with Appointy (or a similar agreement that governs the Customer’s subscription(s) to Appointy’s Services), that information constitutes “Customer Data” as defined in such agreement, and the provisions of that agreement with respect to privacy and security of such data will apply.

  12. Children's Privacy

    Our Service does not address and is not directed towards anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

  13. Changes to this Privacy Statement

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  14. Contacting us

    Questions regarding this Privacy Statement or the information practices of the Company’s Web sites and Services should be directed to Us by emailing us at: contact@appointy.com

    Appointy Software Inc.,
    16 Corning Ave, Suite 136,
    Milpitas, CA, USA 95035

Copyright 2018 © Appointy. All rights reserved.