Cookie Policy
Last Updated on: September, 2023
INTRODUCTION
- Appointy Software Inc. and its Subsidiaries and Affiliates (“Appointy,” “we,” “us,” “our,”) are committed to protecting the privacy of individuals who visit the Appointy Sites (“Visitors”) and individuals who register to use the Services (“Businesses” and “End Users”) which is covered under our Privacy Policy. To this end, we use cookies and similar technologies in the course of our business. This Cookie Policy explains what these technologies are, and why we use them, as well as your rights to control our use of them.
- Definitions used in this Policy The definitions and terms defined in the Appointy Business Terms of Service and End User Agreement are incorporated in this Agreement by reference.
WHAT IS A COOKIE?
Cookies are small text files that a website asks the user’s browser to save on the user’s system/device, when a user visits the website, in order to remember the user’s device upon revisiting the website or during the session. Cookies set up by the domain of Appointy Sites, are called first-party cookies and cookies set by other domain(s) than the Appointy Sites are termed as third-party cookies. Third-party cookies are generally used for marketing and advertising purposes.
PURPOSE OF USING COOKIES?
Appointy Sites uses cookies and other tracking technologies for the following purposes:
- To analyze your use of Appointy Sites
- For promotional and marketing purposes
- To understand your preferences such as preferred language
- To deliver information that matches your interests
- To help us understand our audience and traffic patterns
- To let you automatically log into programs and parts of Appointy Sites that require login
- To manage and present the information displayed on Appointy
TYPES OF COOKIES USED BY APPOINTY
- Strictly Necessary Cookies
- Targeting Cookies
- Functionality Cookies
- Performance Cookies
COOKIE LIST
The table below provides additional details on the specific cookies used on Appointy Sites:
Strictly Necessary Cookies – Required cookies enable you to navigate the Appointy Sites and use its features, such as accessing secure areas of the Sites and using Appointy Services.
If you have chosen to identify yourself to Appointy, the Appointy may place on your browser cookies containing an encrypted, unique identifier. These cookies allow the Appointy to uniquely identify you when you are logged into the Sites and Services and to process your online transactions and requests.
| Cookie Provider |
|---|
| Google Analytics |
| Microsoft Clarity |
| Crisp Chat |
Targeted Cookies – Appointy may sometimes use cookies delivered by third parties to show you ads for Appointy products and services that we think may interest you on any devices you may use and to track the performance of Appointy advertisements. For example, in these cases, cookies remember information such as which browsers have visited the Appointy Sites. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Appointy receives it. If Appointy is using one of its own cookie-related products on our own Website, then a cookie related to ads may appear on our Web site under the Appointy or one of our affiliated Appointy’s name.
Appointy may also contract with third-party advertising networks that collect IP addresses and other information from Web beacons (see below) on the Appointy Sites and Services, from emails, and on third-party Sites. Ad networks follow your online activities over time and across different sites or other online services by collecting Web Site Navigational Information through automated means, including through the use of cookies. These technologies may recognize you across the different devices you use, such as a desktop or laptop computer, smartphone or tablet. Third parties use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Sites or mobile applications on any of your devices. This process also helps us manage and track the effectiveness of our marketing efforts. Third parties, with whom the Appointy partners to provide certain features on our Sites or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.
| Cookie Provider |
|---|
| Facebook Pixel |
Functionality Cookies – Functionality cookies may allow the Appointy Sites and Services to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of Appointy Sites and Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. Functional cookies may also be used to improve how the Appointy’s Sites and Services function and perform, to enhance and customize your interactions with the Appointy, and to help us provide you with more relevant messages, including marketing communications. These cookies collect information about how Visitors use our Sites and Services, including which pages visitors go to most often and if they receive error messages from certain pages.
Appointy may use its own technology (under the Appointy brand name or an affiliated brand name) or third parties to track and analyze usage and volume statistical information from Visitors, Businesses and End Users, to provide enhanced interactions and more relevant communications, and to track the performance of the Appointy’s advertisements. Appointy and it’s third-party partners may also utilize HTML5 local storage or Flash cookies for these purposes. Flash cookies and HTML local storage are different from browser cookies because of the amount of, type of, and how data is stored. Appointy also uses Flash cookies, to store your preferences or display content based upon what you view on our Sites and Services to personalize your visit.
| Cookie Provider | Name of Cookie |
|---|---|
| NA | NA |
Any cookie, whose purpose has not been identified by us or is unknown to our current understanding, is classified together as “Unclassified Cookies”. Such cookies may or may not adhere to our policy and we cannot take ownership of said cookies, however, we would periodically and actively try to investigate them and categorize them in their respective cookie categories for the benefit of our users, partners and customers.
Other Tracking Technologies Used on Appointy Sites
- Web Beacons
Appointy may use Web beacons alone or in conjunction with cookies to compile information about Clients and Visitors’ usage of the Appointy Sites and interaction with emails from the Appointy. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site or Service tied to the Web beacon, and a description of a Web site or Service tied to the Web beacon. For example, Appointy may place Web beacons in marketing emails that notify the Appointy when you click on a link in the email that directs you to one of the Appointy Sites. Appointy uses Web beacons to operate and improve the Appointy Sites, Services and email communications. - Log Files, IP Addresses, URLs and Other Data
As is true of most Sites, we gather certain information automatically to analyze trends in the aggregate and administer our Sites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Appointy Websites and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services. For example, Appointy uses IP addresses to monitor the regions from which Clients and Visitors navigate the Appointy Sites. Appointy also collects IP addresses from Clients when they log into the Services as part of the Appointy “Identity Confirmation” and “IP Range Restrictions” security features. - Social Media Features and Single Sign-on
The Appointy Sites may use social media features, such as the Facebook “like” button (“Social Media Features”). These features may collect your IP address and which page you are visiting on the Appointy Web site, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on the Appointy Web site to a profile page of yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Appointy Web site. Your interactions with these features are governed by the privacy policy of the Appointy providing the relevant Social Media Features. Appointy also allows you to log in to certain of our Sites and Services using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form.
How can I control the cookie preferences?
Most browsers are set to accept cookies by default. However, you may remove or reject cookies in your browser’s settings. Removing or rejecting the cookies may affect the performance of the Appointy Sits. You may opt-out of the DoubleClick cookie by visiting the Google advertising opt-out page: https://www.google.com/policies/privacy/ads/. Or you may opt-out of Google Analytics by visiting the Google Analytics Opt-out page: https://tools.google.com/dlpage/gaoptout.
Update and Review
We may update this Cookie Policy from time to time, therefore, we encourage you to periodically review this page for the latest information on the Policy.
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